Question 1

Factory vs. Extended

Accepted Answer

Standard manufacturer warranties cover defects for a set time or mileage (like 3 years or 36,000 miles). Extended warranties or vehicle service contracts kick in after that period.

Question 2

Powertrain vs. Bumper-to-Bumper

Accepted Answer

Powertrain plans cover major basics like the engine and transmission. Bumper-to-bumper plans cover almost all mechanical and electrical systems.

Question 3

What Is Excluded?

Accepted Answer

Normal Wear and Tear: Items that wear out naturally—such as brake pads, tires, windshield wipers, and routine oil filters—are rarely covered.
Outside Damage: Damage from accidents, weather, theft, or neglect will void or exclude coverage.

Question 4

How Do Claims and Repairs Work?

Accepted Answer

Repair Locations: With Auto Wrap, you are able to take your car to any licensed repair shop, dealer, or ASE-certified mechanic.Payment Process: The repair shop will contact the administrator for approval before starting work, and the shop gets paid directly for the repair - minus your deductible.

Question 5

Does this contract cover pre-existing conditions?

Accepted Answer

No. Mechanical issues that exist before you purchase the plan or during the initial waiting period are not covered (under ANY extended plan you purchase).

Question 6

Can I cancel my plan if I change my mind?

Accepted Answer

Yes. You can cancel at any time. If you cancel within the first 30 days, you will receive a full refund.

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Frequently asked questions